Q. What is Same-Day Delivery?
A. Same-day delivery means when you order by noon, you'll have your order in your hands by 6pm. (If you didn't get your order in by noon, you just have to wait until the next day.) At this point, this service is offered to those in the Columbia, SC and Charlotte, NC areas, and we'll be adding more soon.
Q. How do I know if an item is available for same day delivery?
A. The item you want just needs to be in stock at a Columbia, SC or Charlotte, NC area store. Then all you have to do is select "same-day delivery" at checkout. (Oh, and be sure to place your order by noon.)
Q. I need to edit my order, Who should I call?
A. We're happy to help! Call us at 844-REEDS-40 and we'll take care of it right away.
Q. What time will my order arrive?
A. A perfectly packed package will arrive at your door by 6pm.
Q. Do I need to be there when it arrives?
A. Not unless your order was for $1000 or more (we need a signature in that case). But for the safety of your packages, it's always a good idea to accept them in person if you can.
Q. What is the cutoff to place my order for same day delivery?
A. You'll want to order by noon to get it by 6pm. If you order after noon and select same-day delivery, it'll be on its way the next day.
Q. One item in my cart is available for same day delivery, but I'm not see same day delivery as an option when I checkout?
A. All items in your cart need to be available at the store location for the same-day delivery option to appear. If you have any questions about this or need extra help, get in touch with our customer care team.