PANDORA ESSENCE COLLECTION In My Heart Dangle Charm, Clear Cubic Zirconia
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PANDORA Style #: 787646
Since 1946, REEDS Jewelers has promised to provide exceptional customer service and high quality merchandise. Even today, we are still a proud family-run business and it is our goal to make every customer "feel like family". That's why we want you to be completely satisfied with all of your experiences with REEDS. We offer a 30-day money back guarantee and 30-day exchanges on most items. Please see our Returns & Exchanges Policy for more information. Or, if you are ever NOT satisfied for any reason at all, please contact us ! We are always here to help.For Your Peace Of Mind
The REEDS Care Plan
Keep your PANDORA charm as beautiful as the day it arrived.
Protect your PANDORA charm with our PANDORA Charm Care Plan. Our charm care plans provide three years of protection for the entire PANDORA charm, with a one-time replacement if your charm is damaged due to defects (including those caused by normal wear and tear). Customer service is available 24/7 at 1-866-742-2562 or simply bring your charm to a REEDS store for in-store replacement. With our PANDORA Charm Care Plan, you can wear your charms with confidence all the time!
3-Year PANDORA Charm Protection Includes:
Coverage from failures including those due to normal wear & tear, such as:*
- Broken or dented metal
- Worn or damaged finishes
- Chipped or broken enamel
- Broken clasps
If you wish for your charm to be repaired and not replaced, let your REEDS associate know and, if possible, every attempt will be made to restore the charm to its original beauty.
*See terms and conditions for complete details. Limitations and exclusions apply.
The Pandora Warranty
PANDORA’s warranty obligations are limited to the terms set forth below:
PANDORA warrants all non-watch products against defects in materials and workmanship under ordinary consumer use for a period of ONE (1) YEAR from the date of original retail purchase. PANDORA warrants watches for a period of THREE (3) YEARS from the date of original retail purchase. During these warranty periods, if a defect arises in the product, and you follow the instructions for returning the product, PANDORA will, at its option, to the extent permitted by law, either (i) repair the product using new or refurbished parts, at PANDORA’s expense; (ii) replace the product with a new product that is equivalent to the product that is to be replaced; or (iii) refund to you all or part of the purchase price of the product. PANDORA shall have no obligation to repair, replace, or refund until the defective product is returned to PANDORA. A replacement product assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever period is longer. When a refund is given, the returned product becomes PANDORA’s property.
Cut Chain/Stuck Charm
If the chain has been cut or twisted to pieces, the jewelry is not covered by the warranty. Please do not try to repair the jewelry yourself. Do not attempt to force the charms off or to cut the chain. If a charm has become stuck, it could be due to the charm itself or the bracelet. Therefore, always send all the parts to a REEDS Jewelers Store Location for repair. If you are not located near a REEDS Jewelers Store Location, you can contact us directly for assistance.If it is determined that the piece of jewelry is defective, it will be covered by the warranty and the item will be repaired or exchanged free of charge.
The warranty does not cover defects which arise as a result of the customer using non-genuine charms on PANDORA bracelets. In such cases, the bracelet will be returned to you.
What do I do if my PANDORA jewelry is lost or stolen?
The warranty does not cover lost or stolen items. PANDORA recommends the use of safety chains on bracelets and insurance coverage is advisable on all valuable jewelry.
My PANDORA jewelry is damaged. What should I do?
Please return faulty or damaged items to any REEDS Jewelers Store Location so they can be sent to the PANDORA Repairs and Services Department for evaluation. We would advise that you return to the store where the item was originally purchased. If you are not located near a REEDS Jewelers Store Location, you can contact us directly for assistance. You will be kept up-to-date on the progress of your repair/replacement and the item will be returned to the store when the assessment/repair is complete.
Can my PANDORA jewelry be repaired?
This depends on the work required and will be evaluated on assessment. PANDORA offers repair service, which includes clasps replacement, fixing clasps, re-threading of charms, removing stuck beads and tightening clips and clasps.
A small fee may be required for repairs made for items outside of the warranty or where there is no proof of purchase.
Obtaining Warranty Service
To obtain warranty service from PANDORA directly, please contact PANDORA’s customer service. PANDORA’s customer service may be reached by:
- Email: usconsumer@PANDORA.NET
- Tel: 410-309-0200; ask for Consumer Affairs
- Fax: 443-766-1956
- Mail to: Pandora Jewelry
Columbia, MD 21046
Attn: Warranty Service
Exclusions and Limitations
This Limited Warranty applies only to products manufactured by PANDORA. This Limited Warranty does not apply to damage caused by accident, abuse, misuse, misapplication, or use of non-PANDORA products. The crystal, crown, strap and bracelet are excluded from the warranty for watches. Use of batteries other than PANDORA recommended batteries in watches may cause damage. Using non-PANDORA beads can damage PANDORA bracelets. Stretching of PANDORA chains and bracelets is not considered a manufacturing defect. Do not expose your PANDORA products to harsh chemicals or environments, as they can alter the appearance of the product. These include, but are not limited to, liquid silver polish, pools, hot tubs, and spas. Please refer to the Care and Cleaning instructions for additional information on caring for and protecting your PANDORA product. Failure to follow these instructions may constitute abuse, misuse, or misapplication of your PANDORA product.
THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED BY LAW, PANDORA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF PANDORA CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. PANDORA IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY. NO PANDORA RETAILER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS LIMITED WARRANTY.
60 Month Offer
9.99% APR for 60 MONTHS†
On qualifying purchases with your REEDS Jewelers credit card. Fixed monthly payments required for 60 months.
Other financing options available. Click here to learn more.
- Monthly Payment
Enter amount to finance at 9.99% APR until paid in full$60 fixed monthly payments of$0.00/mo‡Total payment of$0.00
9.99% APR for 24, 36, 48, or 60 Months: On purchase made with your REEDS Jewelers credit card. 24, 36, 48, or 60 Fixed Monthly Payments Required.
†Qualifying purchase amount must be on one receipt. Interest will be charged on the promo purchase from the purchase date at a reduced 9.99% APR, and fixed monthly payments are required until paid in full. These payments are equal to 2.70% of initial promo purchase amount and rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Regular account terms apply to non-promo purchases. For new accounts: Purchase APR is 29.99%. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.
‡Monthly payment shown is equal to the purchase price (excluding [taxes and delivery]) divided by the number of months in the promo period, rounded to the next highest Whole dollar, and only applies to the selected financing option shown. If you make your payments by the due date each month, the monthly payment shown should allow you to pay off this purchase within the promo period if this balance is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances.
Education is key when making a purchase that will last a lifetime. All of the items that we offer have many characteristics and we want to make sure that you are familiar with all of them. Below we have provided a glossary on the details of this item to aid you in your purchase decision. If for some reason we didn't cover everything, please visit our Education Library for additional information.