Since 1946, REEDS Jewelers has promised to provide exceptional customer service and high quality merchandise. Even today, we are still a proud family-run business and it is our goal to make every customer "feel like family". That's why we want you to be completely satisfied with all of your experiences with REEDS. We offer a 30-day money back guarantee and 30-day exchanges on most items. Please see our Returns & Exchanges Policy for more information. Or, if you are ever NOT satisfied for any reason at all, please contact us! We are always here to help.
For customers in the USA
Swarovski warrants that Swarovski branded products purchased from an authorized Swarovski retailer, including online at www.swarovski.com, are of merchantable quality and free from material or workmanship defects, provided they are subject to normal use. Swarovski will repair or may replace, in accordance with the provisions of this warranty policy, any Swarovski branded product during the duration of the warranty, explained in Question 4 below, if it is determined that the product has a material or manufacturer defect.
This warranty does not cover damage to Swarovski branded products caused by accident, misuse and abuse, modification, attempted repair, negligence after purchase, and ordinary wear and tear.
This warranty extends to the original purchaser of the Swarovski branded product and to subsequent owners of the product during the duration of the warranty. The purchase or delivery receipt, gift receipt, certificate of authenticity from Swarovski or an authorized Swarovski retailer serve as proof of purchase of the product; all owners of the product should retain the receipt or the certificate of authenticity in case they have a claim under this warranty.
For Swarovski in the US and the Swarovski Online Shop in the US, we offer a one year warranty for Jewelry and Accessories and a two year warranty for all other products. For Jewelry and Accessory items purchased prior to September 30, 2015 the previous 2 year warranty will be honored with the original receipt. Any warranty implied by state law on this product is also limited in duration to the length of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation on implied warranties may not apply to you.
You may initiate a claim under this warranty by:
Eligibility of this warranty is determined upon receipt and inspection of the product. If it is determined that there is a material or manufacturing defect, the repair specialist will establish the options for replacement, substitution or repair, based on (1) the availability of replacement parts/product, and (2) the feasibility of repair. If it is determined that the damage is not a material or manufacturer defect, the After Sales Repair Policy would be in effect, thus allowing you the option of having Swarovski repair your piece at a cost to you.
SCS Annual Edition, Limited Edition or any Swarovski dated products may not be eligible for replacement.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
9.99% APR for 60 MONTHS*
Up to months special financing on purchases made with your REEDS Jewelers credit card. Choose from 24, 36, 48, or 60 months. Other financing options available. No down payment required.** Save when you pay off early. No pre payment penalty.Apply Now
9.99% APR for 24, 36, 48, or 60 Months: On purchase made with your REEDS Jewelers credit card. 24, 36, 48, or 60 Fixed Monthly Payments Required.
*Credit is extended by Synchrony Bank. Subject to credit approval. Minimum monthly payments required. See store for details. We reserve the right to discontinue or alter the terms of this offer at any time.
**REEDS Jewelers requires no down payment if the purchase is made with your REEDS Jewelers credit card.
Education is key when making a purchase that will last a lifetime. All of the items that we offer have many characteristics and we want to make sure that you are familiar with all of them. Below we have provided a glossary on the details of this item to aid you in your purchase decision. If for some reason we didn't cover everything, please visit our Education Library for additional information.
Swarovski Crystals - Swarovski Crystals are a type of lead glass that has been cut to catch the light. Swarovski crystal can be used in jewelry as well as figurines.
Round - A gemstone or material cut or formed into a rounded shape.
Rhodium Plated - Widely used for plating, rhodium is often partnered with white gold to brighten the gold's white color and improve its durability. Rhodium is a silvery-white metallic element that is a member of the platinum group. Rhodium is harder, whiter and more reflective than platinum, six times more costly than gold, and the only way to dissolve it is with sulfuric acid.